How identity verification works with TrustRegister
From client import to audit-ready evidence in 5 simple steps. See exactly how we orchestrate the entire verification process.
How it works
A simple 5-step process that takes you from client import to audit-ready evidence
Import companies & officers
Connect to Companies House API or upload CSV files to import your client companies and their officers.
Plan who must verify by when
Our plan engine identifies directors and PSCs who need verification based on your requirements and deadlines.
Invite & route verification
Send invitations via email/SMS, routing to GOV.UK One Login or your chosen IDV provider.
Capture & prove completion
Collect personal codes, IDV results, and generate immutable evidence packs with timestamps.
Report & retain evidence
Export compliance reports and retain audit-grade evidence for 7 years with access logs.
Typical setup time: 15 minutes | First verification: within 24 hours
Detailed workflow
Import Companies & Officers
Connect to Companies House API or upload CSV files
- Real-time sync with Companies House data
- Bulk CSV upload for existing client lists
- Automatic detection of directors and PSCs
- Data validation and duplicate checking
Step 1 Screenshot
Plan Who Must Verify By When
Our intelligent engine identifies verification requirements
- Automatic identification of verification requirements
- Deadline tracking and prioritization
- Risk assessment based on company type
- Compliance rule engine with updates
Step 2 Screenshot
Invite & Route Verification
Send invitations and route to appropriate verification method
- Customizable email and SMS templates
- Multi-language support available
- Smart routing to GOV.UK or IDV providers
- Automated reminder sequences
Step 3 Screenshot
Capture & Prove Completion
Collect verification results and generate evidence
- Personal code collection and validation
- IDV provider result integration
- Real-time status updates
- Immutable evidence pack generation
Step 4 Screenshot
Report & Retain Evidence
Export reports and maintain 7-year evidence retention
- Comprehensive compliance reporting
- 7-year secure evidence retention
- Audit trail with complete history
- Export to Excel, PDF, or API
Step 5 Screenshot
Two perspectives: firm staff vs invitee
Firm Staff Experience
- • Dashboard shows all companies and verification status
- • Bulk actions for inviting multiple directors
- • Real-time progress tracking and alerts
- • One-click evidence pack downloads
- • Compliance reporting for regulators
Director/PSC Experience
- • Simple email invitation with clear instructions
- • Choice of GOV.UK One Login or IDV provider
- • Mobile-friendly verification process
- • Instant confirmation upon completion
- • Support contact if issues arise
Ready to see it in action?
Book a personalized demo to see how TrustRegister can streamline your identity verification workflow.
Book Your Demo